Agreement to Service Terms

By placing an order, you agree to the following terms. If you do not agree, please do not proceed with your order. We will not respond to texts or emails regarding terms you’ve accepted.

? Service Availability

• Service is available: Monday to Saturday
• No service on Sundays

? Delivery Timeline

• No cancellations for delays up to 7 working days

? Supported Carriers & Devices

• Carriers: All networks in the United Kingdom and Ireland
• Devices: All phone models
• Codes Supported: Network, Provider, Subnet, DE Freeze, Extra, Extra2

? No Refund Policy

• Wrong code complaint – No refund
• PUK code requests, security damage, or blocked phones – No refund
• Already unlocked IMEI – No refund
• Non-Samsung or junk IMEI submitted – No refund
• Wrong country orders – No refund
• Wrong IMEI submitted – No refund
• No verification or re-check service
• No video proof will be accepted for disputes

❗ The Samsung unlocking supplier does not provide refunds (full or partial) for wrong codes – even if video proof is provided. Submitting an incorrect or non-Samsung IMEI will result in junk codes and full charges will apply.